A Streamlined &
Secure Service 

Claims are at the heart of any insurance contract. At Ascot, we know how concerned clients are about what happens if they need to make a claim, we’ve placed the highest priority on quick, proactive and transparent responses to all claims.

Our claims service is delivered by our team of experienced, specialist claims professionals. We have a deep understanding of local market dynamics that can influence the outcome of claims. We pride ourselves on collaboration with all relevant parties (from external clients to internal stakeholders), fairness, accessibility and transparency, with the goal of achieving the best resolution possible.

We engage in discussions with all stakeholders, creating an inclusive and high-performance claims management culture. We work closely with our underwriters, executive team, and legal experts to ensure we provide an efficient, high-quality claims service.

Submit a Claim

Joy La Huta

Senior Vice President

Tshaloni Best

Assistant Vice President

To submit a claim, please refer to the contact details in your policy or email us at ascotbermudaclaims@ascotgroup.com

Neil Dalton

Group Chief Claims Officer

James Short

Director of Syndicate Claims Operations

Stuart Wright

Head of Non-Marine Claims

Stephen Chapman

Head of Marine Claims

To submit a claim on a Lloyd’s policy, please refer to the contact details in your policy or email us at claims@ascotgroup.com

Marina Barg

Chief Claims Officer

Laura Block

Head of Marine Claims

Ray Weisee

Head of Specialty Casualty Claims

Brian Baney

Head of Management and Professional Lines

Jake Acosta

Head of Claims Operations and Strategy

Kevin DeGarmo

Head of Subrogation

Please email us at usclaims@ascotgroup.com or call us at 833-454-3023
For a Workers’ Comp claim, please contact Ascot WC at 800-264-8085; After Hours 1-866-866-9199